In fact, choosing higher fees allows your transaction to have a
higher priority level. Each fee value uses a different protocol
allowing for faster transactions. This is an average delay of
about one hour with high fees and about 3 hours with lower fees.
The exact delay cannot be predicted due to variations in the
blockchain.
The fixed fees that our technologies take 0.0003 BTC allow us to
continue improving our protocols and adding features. It is
necessary to send at least 0.002 BTC and a maximum of 250.00
BTC. If you send less, your money will not be sent to the
destination and will be perceived as a donation.
Mixero ensures the confidentiality of your transactions, so it
is our duty not to keep a record of your requests within our
service.
Therefore, we do not keep any trace of your visit after your
session expires, which lasts 24 hours.
We only keep the information of a transaction until it is
completed and confirmed, in case of troubleshooting we have the
necessary details to assist you.
It is important to have proof of your transaction in case of
problems, if the delay is extended, do not hesitate to contact
us directly, you should not wait. Although Mixero respects the
non-logging policy, you can download a guarantee letter when you
send your order.
This letter must be sent to our support email below in case of
problems in order to route the transaction in case of unexpected
problems. Our support team uses the details of your transaction
to resolve your issue as quickly as possible.
You should know that BTC transactions on the blockchain are
transparent and the confidentiality of your transactions can be
impacted.
To overcome this problem, Mixero uses an algorithm called CoinJoin
which varies depending on the priority order of your fees. When
users make transactions, Mixero protects your privacy by mixing
transactions from multiple users at once, different wallets are
used as gateways and never reused so that a user cannot recover
previously mixed funds. Users may have the impression of being
able to easily track their transaction after using Mixero,
however, the origin of the funds obtained is indeed hidden and
confidential.
Thus, our clients cannot worry about new transactions that may be
mixed with old ones. This protocol guarantees the confidentiality
of your exchanges on the blockchain.
To help Mixero further evolve and provide you with the best Bitcoin mixing services, you can make a donation to our personal BTC address.
If you have any questions or encounter any problems, you can contact us via our email, [email protected].